Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Robert C. Merlo, Niles Insurance Agent

Robert C. Merlo, CPIA

President
Direct: (330) 544-8000 ext. 6

Personal & Commercial Insurance Sales

Christina Waldo, Niles Insurance Agent

Christina Waldo

Customer Service Agent
Direct: (330) 544-8000 ext. 1
Renee Macali

Anita Gartner

Customer Service Agent
Direct: (330) 544-8000 ext. 2
Michelle Durda

Michelle Durda

Agency Assistant
Direct: (330) 544-8000 ext. 3
Brian Stiles, Niles Insurance Agent

Brian Stiles

Personal Lines Agent/Producer
Direct: (330) 544-8000 ext. 4
Renee Macali

Renee Macali

Personal Lines Agent/Producer