Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • Cindy Santarelli
    Always so nice and helpful!

    “Love dealing w everyone at this office. Always so nice and helpful! A special shout out to Chris.. she’s usually the person we deal with the most.. she’s great!”

  • Lesley Michelson
    Five stars!
  • Virginia Savopoulos Parker
    I feel taken care of.

    “I’ve had Merlo Ins for a Bunch of years and hooked people up with him. He’s a Good guy. I have homeowners and car � I’m not going anywhere. I feel taken care of.”

  • Michelle Kapturasky Sudzina
    Erie and Rob have been good to us...

    “I’ve had Merlo insurance since Rob opened his practice. Erie and Rob have been good to us and trust me when I say we have had our fair share of accidents in our family”

  • Ron Clark
    Five stars!
  • Bobbie Wilson
    Five stars!
  • David Renouf
    ...Both Rob Merlo and Erie have been fantastic...

    “My wife and I have used Merlo Ins for over 12 years. Rob started us on Erie and both Rob Merlo and Erie have been fantastic, going out of their way to provide an excellent product with exceptional customer service! Thank you! David Renouf

  • My wife and I have been a satisfied customer of Merlo for 11 years.

    “My wife and I have been a satisfied customer of Merlo for 11 years. We’re as dedicated to Merlo as they are to us, in finding the best rates, payment options, and in getting a new policy going! Call Chris anytime, she’ll be glad to help you with your insurance needs!!!”

  • KA
    Very quick response from adjuster and field estimate on damage.
  • Lori Jo Chepke
    Fabulous company. Wonderful service by compassionate people. Thank you!